OVERVIEW
IT1 Connect sets up monitoring based on capable tooling and proven methods, to maintain the availability, the security and the performance of your information system.
In brief
IT1 Connect watches your infrastructure in real time to catch problems before they affect your activity. Dashboards, immediate alerts and proactive incident detection reduce your downtime. A service sized for SMBs, mid-sized companies and public authorities in the Provence-Alpes-Côte d’Azur region.
OUR APPROACH
Complete visibility
Real-time dashboards giving an overall view of your infrastructure.
Faster response
Immediate alerts, so we can act before there is any operational impact.
Less downtime
Proactive incident detection that keeps service interruptions to a minimum.
WHAT IS INCLUDED
- Real-time infrastructure monitoring
- Failure detection and alerting
- Incident and problem management
- Custom reports and dashboards
- Planning of updates and maintenance windows
FREQUENTLY ASKED QUESTIONS
- What does IT1 Connect monitoring cover?
- The status and performance of your servers, network equipment, links and critical services. A failure or a drift triggers an immediate alert so we can act before there is any impact.
- Does monitoring prevent outages?
- It does not remove them, but proactive detection lets us act on weak signals (saturation, errors, capacity) before the incident, which sharply reduces downtime.
- Do we get dashboards?
- Yes, real-time dashboards and custom reports, focused on the indicators that matter for your activity.
- Is monitoring included in the managed services offer?
- Yes, it is part of our managed services. It can also be taken on its own, depending on your needs.