Hit by a cyberattack?Need to secure your IT effectively?
IT1 Connect
In brief

IT1 Connect runs your IT end to end: monitoring, preventive and corrective maintenance, security updates, backup and support. You keep a single point of contact in the Provence-Alpes-Côte d’Azur region and stay focused on your core business, while our teams maintain the availability, security and performance of your infrastructure.

OVERVIEW

IT1 Connect takes charge of your information system end to end, so that you can concentrate on your core business.

The service covers monitoring, preventive and corrective maintenance, security updates, backup, technical support and incident management.

OUR APPROACH

Deep technical expertise

Management, security and performance of your IT, handled by a dedicated team.

Faster response

A rapid response that keeps interruptions to your activity to a minimum.

Lower costs

Continuous optimisation through solutions suited to your context.

WHAT IS INCLUDED

  • Infrastructure monitoring, 24/7
  • Preventive and corrective maintenance
  • Update and patch management
  • Data backup and restore
  • Technical support, remote and on site
  • Incident and problem management
  • Infrastructure status reports

FREQUENTLY ASKED QUESTIONS

What do managed services cover at IT1 Connect?
Complete responsibility for your information system: monitoring, maintenance, updates, backup, remote and on-site support, incident management. You hand day-to-day operation to a dedicated team.
Is support available around the clock?
Infrastructure monitoring runs 24/7. Technical support is provided remotely and, where necessary, on site across the Provence-Alpes-Côte d’Azur region.
Are managed services suitable for small organisations?
Yes. Our contracts adapt to SMBs, mid-sized companies and public authorities: the scope and the service level are sized to your organisation and your budget.
Do we get reporting on our infrastructure?
Yes, regular status reports on availability, incidents and the actions taken, giving you a clear view of your IT.